❓ Common questions

Frequently Asked Questions

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What is Oyster?

Oyster is a math learning app for grades 5–8 that combines the flipped learning method, a space-adventure theme, and AI-powered personalization. Children explore weekly topics at home, progress through game-like missions, and follow a path tailored to their needs.

How can I download Oyster?

You can download Oyster free from:

The app is compatible with both Android and iOS devices.

What age group is Oyster suitable for?

Oyster is designed primarily for students in grades 5–8 (approximately ages 10–14). Content aligns with middle school math curriculum. Browse grade pages.

What are the key features of Oyster?

Oyster includes:

  • Weekly topic exercises aligned with school programs
  • Planet missions, badges, and rewards
  • AI-powered personal learning paths
  • Gap detection and targeted review exercises
  • Parent and teacher progress dashboards
  • Ad-free, child-friendly environment

See how it works step by step.

How much does Oyster cost?

The free starter plan lets you try one weekly topic and basic gamification. Full topics, grades, and AI personalization come with a Family Premium subscription. Custom pricing is available for schools and classrooms. See plans and pricing.

Can I use Oyster on multiple devices?

Yes. Sign in with the same account on Android phones/tablets or iPhone/iPad. Your learning progress syncs across supported devices.

Is Oyster available in multiple languages?

Yes. Oyster supports Turkish and English. You can switch languages easily from the in-app settings.

What is the flipped learning method?

A method where the student explores the topic before the school lesson. The child studies the week's topic in advance and arrives prepared and confident. Detailed explanation.

Why should I use Oyster instead of traditional learning methods?

In-person teaching and school guidance remain essential. Oyster adds structured, engaging, personalized math practice at home. With flipped learning, children arrive at class prepared; AI spots gaps instantly. It is a practical complement to school success.

How does the AI find a child's gaps?

It analyzes exercise answers to identify the outcomes they struggle with and provides targeted extra practice.

Is Oyster a replacement for school or tutoring?

No. Oyster is not designed to replace school curriculum, teacher guidance, or one-to-one support. It is a strong complement for at-home preparation, review, and closing gaps — best used alongside school and tutoring when needed.

Can I track my child's progress in Oyster?

Yes. Parents can follow weekly progress reports, completed topics, scores, badges, and learning gaps. Teachers access similar insights through classroom dashboards. Oyster for parents.

Is Oyster safe?

It is ad-free, does not use targeted advertising, does not sell children's data, and handles data in a privacy-first way. Privacy Policy.

Is Oyster screen time harmful for children?

Balance matters with any screen activity. Oyster is designed for short, focused weekly sessions; about 15–20 minutes a day aligns with educational screen-time guidelines. The goal is efficient weekly preparation, not long screen sessions.

How do I cancel my subscription?

Cancel anytime from your App Store or Google Play account subscription settings.

How can I get help if I encounter issues with Oyster?

For technical support or general inquiries, email support@getoyster.app. We aim to respond within 24 hours on business days. We may ask for identity verification for account or child-profile requests.